Refund Policy

Last updated: 12/29/2025

Thank you for choosing LandedAI. We appreciate the trust you place in our AI-powered job application services.

1. Digital Goods

Since our products are digital credits and services that are provided immediately upon purchase, we generally do not offer refunds once the transaction is completed and credits have been allocated to your account.

2. Exceptions for Refunds

We may consider refund requests under the following exceptional circumstances:

• Technical Issues: If you experienced a technical error that prevented you from receiving or using your credits, and our support team is unable to resolve the issue.
• Duplicate Charges: If you were accidentally charged multiple times for the same transaction.
• Legal Requirements: Where applicable law mandates a cooling-off period or right to refund for digital goods.

3. Requesting a Refund

To request a refund, please contact our support team with your transaction details and the reason for your request. We will review your case and notify you of the approval or rejection of your refund.

4. Processing Time

If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days, depending on your bank or credit card issuer.

5. Contact Us

If you have any questions about our Refund Policy, please contact us through our support channels.